Privacy Policy

At JUAN MIGUEL LECHUGA LLC, accessible from our store, your privacy and data security are fundamental priorities. This Privacy Policy outlines how we collect, use, process, and protect your personal information when you browse our storefront, purchase our nursery gear—including baby strollers, cribs, sleep sacks, quilts, storage organizers, and edge protectors—or interact with our services.

1. Information We Collect

We collect information directly from you, automatically through your device, and through third-party partners to provide a seamless shopping experience.

Information You Provide Directly:
- Contact & Account Details: Name, email address ([service@institutioninstitution.com]), phone number, and shipping/billing addresses.
- Payment Information: Payment card details, billing address, and transaction history (processed securely via PCI-compliant payment providers).
- Customer Support Data: Information and attachments provided when you contact us regarding product inquiries, order tracking, or return requests.
Information Collected Automatically:
- Device & Usage Information: IP address, browser type, operating system, time zone, referral URLs, pages viewed, and product interaction metrics.
- Cookies & Tracking Technologies: Small data files stored on your device to remember cart items, analyze site traffic, and personalize your experience.

2. How We Use Your Information

We process your data strictly for legitimate business and transactional purposes:

Processing, fulfilling, and delivering orders for your nursery essentials.
Sending transactional notifications, including order confirmations and shipment tracking details.
Responding to customer support inquiries and providing post-purchase assistance.
Fraud prevention, security monitoring, and ensuring compliance with applicable e-commerce laws.
Improving storefront navigation, product recommendations, and marketing campaigns.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We share data only with trusted service providers necessary to operate our business:

Platform & Hosting: Shopify (maintains our store infrastructure and secure checkout engine).
Payment Processors: Accredited gateways (e.g., Stripe, PayPal, Shop Pay) for secure payment execution.
Logistics & Carriers: Freight and shipping providers used to deliver physical goods to your address.
Legal & Regulatory Compliance: Disclosures required to comply with court orders, laws, or valid governmental requests.

4. Cookies and Analytical Tools

We use essential, analytical, and marketing cookies. You can manage or disable cookies via your browser settings, though doing so may limit certain functional features on our website, such as saving items in your shopping cart.

5. Data Security & Retention

Security: We employ 256-bit SSL encryption, restricted administrative access, and PCI-DSS compliance to protect your personal information.
Retention: We retain personal information only for as long as necessary to fulfill orders, settle disputes, comply with accounting regulations, and enforce our legal terms.

6. Your Rights & Choices

Depending on your jurisdiction (such as CCPA/CPRA, GDPR, or state-specific privacy laws), you may have the following rights:

Access & Portability: Request a copy of the personal data we hold about you.
Correction & Deletion: Request corrections to incorrect data or request complete deletion of your records.
Opt-Out: Unsubscribe from promotional email newsletters at any time using the link provided at the bottom of our emails.

7. Children's Privacy

Our products are designed for babies and children, but our website and purchasing services are directed solely at adults over 18 years of age. We do not knowingly collect personal data directly from minors.